Return Policy

Thank you for shopping with us! We strive to ensure that you are satisfied with your purchase. If you are not completely happy with your order, please review our return policy below:

1. Return Timeframe

• We offer a 3-7 day return window. You must initiate the return request within 7 days of receiving your order. After 7 days, we unfortunately cannot accept returns or offer refunds.

2. Eligibility for Returns

• To be eligible for a return, your item must be in unused and original condition, with all tags, labels, and packaging intact.

• Certain items, such as personalized or clearance products, are not eligible for returns unless they are damaged or defective.

3. How to Return

• To initiate a return, please contact our customer support team at [email protected] within the return window. Include your order number and the reason for the return.

• Our team will provide you with detailed instructions on how to return your item, including the return address.

• Return shipping fees are the responsibility of the customer unless the return is due to a defective or incorrect item.

4. Refunds

• Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to the original payment method. Please allow 5-7 business days for the refund to be reflected in your account.

5. Damaged or Defective Items

• If your item is damaged or defective upon arrival, please contact us immediately at [email protected] with photos of the issue. We will assist you with a full refund or exchange, depending on your preference.

6. Exchanges

• At this time, we do not offer direct exchanges. If you would like a different item, please return the original product and place a new order.

7. Non-returnable Items

• Some items are not eligible for return, including:

  • Gift cards

  • Downloadable software products

  • Items marked as final sale

If you have any questions or need assistance with the return process, please don’t hesitate to reach out to us at [email protected]. We are here to help and want to ensure that your shopping experience is as seamless as possible.